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MyVibe FAQ — Bluetooth pairing, battery life, care and warranty

Frequently asked questions.

Everything about your MyVibe headphones.

Everything about MyVibe bone conduction headphones

Technology, battery life, durability, warranty and much more. Your question isn't here? Our team replies within 48 business hours.

Technology

How does bone conduction work?
The transducer positioned on the cheekbone generates mechanical micro-vibrations that travel through the zygomatic bone and reach the inner ear — without engaging the eardrum or middle ear.Your ear canals stay completely open: you hear your music and the full soundscape at the same time.
Bone conduction vs open-ear: what is the difference?
These two terms are often confused. They are fundamentally different physical mechanisms.Bone conduction — The transducer vibrates mechanically against the bone. Sound never travels through air. That is the MyVibe technology.Open-ear air conduction — A mini speaker directs sound toward the ear canal without blocking it. Sound still travels through air and the eardrum.
Why Bluetooth 5.4?
Bluetooth 5.4 delivers lower latency, better interference handling, optimized power consumption and stronger encryption. Every MyVibe model includes it.
What about the bass?
Bone conduction naturally transmits mids and highs better than low frequencies. This is a physical limit shared by all bone conduction headphones. MyVibe is designed for sport, safety and situational awareness. For a richer sound, Is Powerful² — Powered by Onkyo adds amplification developed with Onkyo.

Battery life & charging

What is the battery life of each model?
Stated battery life is tested with continuous playback at medium volume: 6 h for Is Good, 8 h for Is Strong, 9 h for Is Powerful (110 h standby), 9 h for Is Powerful² — Powered by Onkyo, 8 h for Is Life.
How long does charging take?

About 2 hours via USB-C for Is Good, Is Strong, Is Powerful and Is Powerful², with a 10-minute fast charge giving about 1 hour of listening. The cable is included in the box. Is Life charges via magnetic cable.

Resistance & sport

Does it stay put while running?

Yes. The 27 to 32 g neckband stays stable during effort.

What is the protection rating?

Is Good, Is Strong, Is Powerful and Is Powerful² are sweat and splash resistant: they stand up to rain and sweat.

Only the Is Life model (IP68) is built for swimming. The other models resist splashes and rain, not full immersion.

Can I swim with it?
Only Is Life is built for swimming: IP68 certified, with 35 hours of onboard music and a built-in MP3 player, because the Bluetooth signal does not travel underwater.

Models & specifications

What is the difference between the models?

Same open-ear technology, five uses: Is Good 6 h (€39.99), Is Strong 8 h (€49.99), Is Powerful 9 h (€59.99), Is Powerful² — Powered by Onkyo 9 h with ONKYO® amplification (€69.99), Is Life IP68 swimming (€89.99). The same open-ear bone conduction across the whole range. What changes: battery life, connectivity, amplification, waterproofing..

What does ONKYO® amplification add?
Is Powerful² — Powered by Onkyo integrates an ONKYO®-signed audio amplifier for improved sound quality, with more clarity and presence. Battery life (9 h) and other specifications are identical to Is Powerful.
Which colors are available?
Is Good: Black. Is Strong: Black, Beige. Is Powerful: Black, White. Is Powerful² — Powered by Onkyo: Black, White. Is Life: Black.
Can I connect two devices at once?
Yes, Is Powerful and Is Powerful² — Powered by Onkyo support Dual Connect (Bluetooth multipoint) to connect two devices simultaneously.

Compatibility & data

Is an app or an account required?
No app, no account, no internet connection: MyVibe works straight out of the box. No data is collected by the headset. Native GDPR compliance.
Which devices can I pair it with?
All Bluetooth devices: iOS and Android smartphones, macOS, Windows and Linux computers, Garmin watches, Apple Watch and Wear OS. Dual Connect enables two simultaneous devices on compatible models.

Warranty, shipping & returns

What is the warranty?
Legal guarantee of conformity: 2 years from delivery (3 years in Spain and Portugal; EU Directive 2019/771). MyVibe additionally offers a 30-day return window (instead of the 14-day legal minimum).
How do I return a product?
Keep your invoice and contact our support team via the contact form or by email. We handle requests within 48 business hours.
Where can I buy MyVibe headphones?
On our official website and on Amazon.fr. Contact us to find authorized resellers near you.
What are the shipping options and delivery times?
Shipped within 24 to 48 business hours. Free shipping on orders over €100. Delivery usually takes 48 to 72 business hours from dispatch.

Technology

Sound travels through bone. Your ears stay free.

1

Vibration

The transducer sends micro-vibrations through the cheekbone.

2

Transmission

They travel along the zygomatic bone.

3

Inner ear

They reach the inner ear without going through the eardrum.

La conduction osseuse : le son passe par l'os, pas par le conduit auditif.Bone conduction: sound travels through bone, not the ear canal.

Why MyVibe

The open-ear choice.

Traditional earbuds isolate you. MyVibe sets you free. Compare for yourself.

Comparaison des types de casques : écouteurs intra, casque à conduction osseuse MyVibe, casque ferméComparaison des types de casques — vue transmission sonore : le son passe par l'os, pas par le conduit auditif
Three ways to listen. Only one keeps the world audible. — hover to see the sound transmission
In-ear buds MyVibe headphones Closed headphones
Ear Blocked ear Open ear Covered ear
Awareness Environment cut off Situational awareness Environment cut off
Immersion Good immersion Immersion and awareness Deep immersion
Comfort Can become uncomfortable over long sessions Light and comfortable, 27 to 32 g Can generate heat and pressure
Use case Suited to immersive listening Designed for sport and commuting Suited to office or travel

Bone conduction removes the choice that outdoor listening imposed: listen, or hear. With MyVibe, you hear your music and you hear the car.

Didn't find your answer?

Our team replies within 48 business hours.